Sony Bravia stuck on the logo
A set that never gets past the start-up animation is typically an interrupted firmware update or a corrupted storage partition, which is diagnosed before any board is opened.
Sony TV Repair
Sony TV Repair Service
Independent Sony Bravia repair — from sets that will not start, to Android TV models that reboot, drop Wi-Fi or lose sound after a firmware update.
Professional Sony TV repair
Most current Sony televisions run Android TV or Google TV, so a large share of the calls we attend are software behaviour rather than component failure: stuck updates, an assistant that will not respond, or storage filled by app caches.
Older Bravia LED sets are mechanically solid but commonly show power supply ageing after several years, especially where the television is left on standby continuously in a warm room.
Common Sony TV problems
Sony TV power and standby faults
Sets that shut down after a few minutes, or that will not leave standby, are measured under load to identify whether the fault is the supply or the protection circuit.
No sound on HDMI or ARC
Audio missing through a soundbar or AV receiver is frequently an ARC handshake or audio output format setting; genuine amplifier faults are confirmed with speaker-level testing.
Android TV slowdowns and app crashes
Cache clearing, app reinstalls, storage review and network testing usually restore normal behaviour without any hardware replacement.
Sony panel and parts guidance
Sony full-array models require care during handling because the panel and diffuser assembly is heavy; we always work with two people where a set has to be laid down.
Every visit follows the same order: inspect the set, explain the fault in plain language, quote the work, and repair only after you approve it.
Service areas
Technicians visit homes across Varanasi, Navi Mumbai (including Vashi) and Pune, along with the surrounding neighbourhoods listed on our service areas page.
Please do not open the television or work on internal boards yourself. Panels and power supplies can hold a charge even when unplugged, so internal checks should be left to a technician.
Useful references
LED LCD TV CUSTOMER CARE provides independent TV repair services and is not affiliated with or endorsed by the manufacturer mentioned unless explicitly stated. Manufacturer names are used only to describe the televisions we service.
Book a Sony TV Technician
Share your details and we will call you back.
How it works
Simple From Booking to Repair
Four clear steps, from your first message to a tested television.
- 01
Book
Send your TV type, brand, problem and area through the form, phone or WhatsApp.
- 02
Technician Visits
We confirm a convenient slot and a technician reaches your address with tools.
- 03
Diagnosis
The TV is inspected, the actual fault is identified and explained to you.
- 04
Repair
Repair or part replacement is carried out after your approval, then tested.
Related Sony and TV repair pages
- TV Repair ServiceAll television repair services in one place.
- LED TV RepairBacklight, display and power faults on LED sets.
- Smart TV RepairApps, Wi-Fi, updates and connectivity.
- TV Not Turning OnDead set and standby light faults.
- TV No PictureBlank screen with working sound.
- TV Repair MumbaiHome visit service across Mumbai.
Frequently Asked Questions
No. We are an independent television repair service and are not authorised by Sony. In-warranty sets should be taken to Sony's own service network.
Usually yes. Firmware rollback is not always possible, but reinstalling affected apps, clearing caches and correcting account or storage issues resolves most cases.
Software and setting-related work is generally finished during the visit. Component-level repairs depend on part availability, which the technician confirms after inspection.
Yes, provided the required parts are still obtainable. If they are not, we tell you before any charge beyond the inspection.
Book a Sony TV technician
Call +91 80808 03018, message us on WhatsApp, or use the booking form above and a technician will get back to you.
Is Your TV Not Working?
Tell us what is wrong with your TV and request professional repair service.